This Privacy Policy explains how m5555 collects, uses, stores and protects your personal data when you register and play on our platform. We take your privacy seriously — here is exactly how your data is handled.
This Privacy Policy applies to all users of m5555.pro, including the m5555 mobile App, Casino, Live Casino, Betting, Fish Games, Bingo and Game Lobby. Please read this policy fully before registering your account.
m5555 ("the Platform", "we", "us", "our") is committed to protecting the personal data of every player who registers and plays on our platform. This Privacy Policy sets out what personal information we collect from you, why we collect it, how it is used, who it may be shared with, how long we keep it, and what rights you have over your own data.
This policy applies to all services available through m5555.pro — the website, Casino, Live Casino, Sports Betting, Fish Games, Bingo, Game Lobby and the m5555 App for Android and iOS. It should be read alongside our Terms and Conditions.
We do not sell your personal data to third parties. We do not use your data for purposes beyond what is described in this policy. If you have questions about how your data is handled at any point, you can reach us directly using the contact details in Section 12.
m5555 collects only the data it genuinely needs to operate the platform, verify player identities, process PKR transactions and keep accounts secure. We do not collect data speculatively.
The personal data m5555 collects falls into several categories depending on how you interact with the platform:
| Category | What We Collect | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, username, password (encrypted) | At account registration |
| Identity Verification | CNIC number, scanned identity documents, proof of address | When verification is requested |
| Payment Data | Payment method type, account reference, transaction history in PKR | At deposit or withdrawal |
| Gaming Activity | Game sessions, bets placed, winnings, Casino and Betting history | During platform use |
| Device & Technical Data | IP address, browser type, device model, OS version, App version | Automatically on connection |
| Communications | Support messages, emails sent to m5555, chat transcripts | When you contact Player Support |
We do not collect your full payment card number. Card transactions are processed through secure third-party payment processors — m5555 only receives a transaction reference and the last four digits of a card where applicable.
Your personal data is used for the following purposes at m5555:
We do not use your personal data for automated decision-making that affects your account in ways you have not been informed about. If a decision is made to restrict or close your account based on activity patterns, you will be informed through the contact details on your account.
All PKR deposits and withdrawals on m5555 are processed through established payment providers including JazzCash, Easypaisa, Raast, bank transfers and card processors. The way payment data is handled depends on the method used:
All transaction records are maintained in PKR and are accessible to you through the transaction history section of your m5555 account at any time.
m5555 will never ask you to share your JazzCash PIN, Easypaisa PIN, bank password or full card details via email, chat or any other channel. Any such request is not from m5555 — do not respond to it.
m5555 uses cookies and similar tracking technologies to operate the platform, remember your session preferences and analyse how players interact with the site. Here is a breakdown of the cookies we use:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using m5555, but some preference features may not function as expected. m5555 does not use third-party advertising cookies or sell cookie data to advertisers.
m5555 does not use cookies to track your activity across other websites. Our cookies are limited to your interaction with m5555.pro and the m5555 App.
m5555 does not sell, rent or trade your personal data. We share data only in the following limited and necessary circumstances:
Any third party that processes your data on m5555's behalf is required to handle it securely, use it only for the agreed purpose and not share it further without authorisation.
m5555 applies multiple layers of security to protect your personal data at rest and in transit:
Despite these measures, no system connected to the internet is completely immune from risk. m5555 encourages all players to use a strong, unique password for their account and to enable any additional security features available in account settings. If you suspect your account has been compromised, contact Player Support immediately.
m5555 retains your personal data for as long as it is needed to operate your account and meet our obligations. The general retention principles are as follows:
When your data is no longer required, it is securely deleted or anonymised in a way that it can no longer be associated with your identity.
As an m5555 player, you have the following rights regarding your personal data. To exercise any of these rights, contact Player Support using the details in Section 12:
m5555 respects your rights over your personal information
You can request a copy of the personal data m5555 holds about you at any time. We will provide this within a reasonable timeframe following verification of your identity.
If any personal data we hold about you is inaccurate or outdated, you have the right to request that it be corrected. Update basic details directly in your account settings or contact support.
You can request deletion of your personal data. We will act on this where we are not required to retain the data for legal or compliance obligations, such as financial record-keeping.
You can object to specific uses of your data, such as receiving promotional communications. You can opt out of marketing emails at any time through your account notification settings.
You can request a structured, machine-readable copy of your account data — including transaction history in PKR and game history — to transfer or keep for your own records.
In certain circumstances you can request that we restrict how your data is processed — for example, while a correction request is under review. Contact Player Support to discuss specific cases.
Key commitments we make to every player on the platform
Every connection between your device and m5555 is protected by TLS encryption. Your login credentials, payment data and personal details are never transmitted in plain text over the network.
m5555 does not sell, rent or trade your personal data with advertisers or any third party for commercial purposes. Your data is used only to operate the platform and serve you as a player.
Your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer are processed through encrypted, verified payment channels. m5555 never stores your full card or wallet credentials.
Identity documents including your CNIC are used solely for the purpose of age and identity verification. Verification documents are handled by compliant KYC partners and are not shared beyond what verification requires.
m5555 does not knowingly collect personal data from individuals under the age of 18. Age verification is a core part of the registration process, and any account identified as belonging to a minor is closed immediately.
Access, correct, export or delete your personal data by contacting Player Support. We will handle every data rights request promptly and with full transparency about what data we hold and why.
m5555 is strictly an adult platform. We do not knowingly collect, process or retain personal data from any person under the age of 18. Age verification is a mandatory step in the m5555 registration process and may be reinforced with document verification at any time.
If m5555 discovers or has reason to believe that a player account belongs to a person under 18, the account will be suspended immediately, all gameplay voided in accordance with our Terms and Conditions, and all personal data associated with that account securely deleted.
Adult account holders are responsible for preventing access to m5555 by minors on their devices. If you are a parent or guardian and believe a minor has registered on m5555, please contact Player Support immediately at the address in Section 12.
m5555 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to payment methods, new platform features or legal and regulatory developments. The effective date at the top of this page will always reflect when the current version was last updated.
When material changes are made, we will notify registered players via the email address on their account. For minor clarifications and non-material edits, the updated policy will be published on this page without a separate notification.
Continuing to use m5555 after an updated Privacy Policy has been published constitutes acceptance of the revised policy. If you do not agree with an updated policy, you may request account closure through Player Support.
We recommend revisiting this page periodically, particularly after any notification from m5555 about platform or policy updates.
If you have any questions, concerns or requests regarding this Privacy Policy or how m5555 handles your personal data, please contact our Player Support team:
Email: [email protected]
When contacting us about a data request, please include your registered account email address and a brief description of your request so we can assist you efficiently.
Player Support is available seven days a week. Data access, correction and deletion requests are typically processed within 14 working days of receipt.
For responsible gaming support and self-exclusion tools, visit our Responsible Gaming page or access the tools directly from your account dashboard.
All personal data at m5555 is stored on secure, encrypted servers. We do not share or sell your data to advertisers.